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August 16th, 2015 10:00

968 All in one printer and Windows 10

my printer was working with Windows 8 but when I upgraded to Windows 10, it will no longer print. Computers is not my thing but I really need to get this up and printing.   Can anyone help?

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30.3K Posts

August 17th, 2015 08:00

kaygrands,

No guarantee this will work or not.

First run Delete Print Jobs to remove any stuck print job in the queue.

Disconnect the printer.

Hit the Windows key and the x keys at the same time, programs and features, your printer, uninstall.

Restart your computer. Make sure the printer is removed. Manual Printer Driver Removal

Download the Vista 32-bit drivers for Windows 7, 8, 8.1 and 10 32-bit or the Vista 64-bit drivers for Windows 7, 8, 8.1 and 10 64-bit. Install the Vista drivers in the Vista Compatibility mode You'll get a message, the printer is not connected. Connect the printer at this time(powered on).

Links to the drivers can be found at...

Dell 968 & 968w All-In-One Printer owners thread (W7)

Remember virus programs and firewalls will block communications.

Rick

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