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January 19th, 2009 10:00

A940 All-In-One Printer ink cartridge

I purchased a refurbished black ink cartridge from Office Max and it started to work when I initially put it in, but now it doesn't print anything at all.  I don't know why?  The printer acts as if its writing to the paper, but when its finished, the paper is still white.  No text or images are printed.  Is there anything I can do?

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30.3K Posts

January 19th, 2009 11:00

bigGame42,

 

Dell Series 2 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges  

 

Dell Series 2 ink cartridges can only be purchased at Staples, Walmart or Dell's website.

 

Since you purchased a refurbished cartridge, it probably stopped working because of the sensor. I would recommend that you take it back to the place of purchase for a refund.

 

 

Rick

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