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A960 New Black Cartridge Alignment Problem....Please Help
I just replaced both of my cartridges for the A960 and yesterday everything worked fine....my ink levels show full but when I go to print my black cartridge doesn't print. The All In One says there was an alignment problem. Could somebody help me on this? Thanks so much
william_the_sco
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April 5th, 2006 20:00
When you don't use your ink carts for a while, when you get new ink carts that have been stored in warehouses for a number of months, or when you have refilled a slightly too dry ink cart, the print head nozzles on the bottom of the ink carts get clogged with dried ink. The printer head cleaner menu will NOT dissolve the dried ink. Water will. Try this. Soak the bottom of the clogged ink cart in 1/2 inch of hot water for 15-30 minutes. Blot dry with clean paper towel (you should see the ink color on the towel). Retry.