Pollox2112
1 Copper

AIO 810

I originally had an Inspiron 1525 running vista.  My AIO 810 was running on that.  Now I've purchased an acer timelinex running Windows 7.  When I first plugged in the printer, it auto installed drivers but whenever I go to print, it gives me an error message that says it cannot print.  When I go to printer options, all of my maintenance options are greyed out.  The 810 still will scan but refuses to allow me to print.  I've also updated to most current drivers.  

Thoughts?

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1 Reply
7- Thorium

Re: AIO 810

Pollox2112,

 

First run Delete Print Jobs to remove any stuck print job in the queue.

Disconnect the printer.

Download and run the patch(printer cleanup utility) until it prompts you to restart your computer.

Restart your computer. Make sure the printer is removed.
Manual Printer Driver Removal

 

Download the Vista 32-bit drivers for Windows 7 32-bit or the Vista 64-bit drivers for Windows 7 64-bit. Install the Vista drivers in the Vista Compatibility mode You'll get a message, the printer is not connected. Connect the printer at this time(powered on).

Links to the patch/drivers can be found at...

Dell 810 All-In-One-Printer owners thread

 

Remember virus programs and firewalls will block communications.

 

 

Rick

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