After 5 years of normal printing, this morning turned on printer only to have printer carrier slam to the left stop and then slam to the right stop and then flashe a malfunction and the Error Code 1200 Printer Carrier Stall. Checked for obstructions and reseated power/connection cables to no avail. Had not opened up printer since previous successful printing. Carrier moves freely by hand and after the slams comes to rest against the right stop.
I found this.
Unplug the printer from the wall. Remove the power brick from the back of the printer for 60 seconds.
Insert the power cord back into the printer. You will hear some clicks and motors moving. Pull out the cord again when this happens.
Open the cartridge bay by pulling the face forward and lifting the bay door up. The cartridge carousel most likely will not come to the center.
trying physically pulling the carousel to the middle. (NOT BY THE RIBBON CABLE) If you can not pull it to the middle push it far right as possible. Listen for a click.
After pushing to the right and hearing a click you should then be able to pull the carousel towards the middle easily. Remove the ink cartridges and power up the printer again.
You will receive an error along the lines of black cartridge missing. Open the bay, insert the cartridges, close the bay.