kboonefamily
1 Copper

ALL-IN-ONE 964 Printer will not print black but will copy black

 

I installed my printer using the software CD. When I print a alignment page only the blue will print. When I print from a word file only blue will print, blue and black print on page printing from. If i insert a black and white print paper into the scan it will print the black.

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Re: ALL-IN-ONE 964 Printer will not print black but will copy black

 kboonefamily,

 

Can you copy a document, when you put it under the glass? B&W and color?

 

Are you using Dell Series 5 ink cartridges? Any photo cartridges?

 

Make and model of your computer and operating system. 32-bit or 64-bit?

 

How are you trying to connect the Dell 964 printer to your computer.

 

 

Rick

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