Doldrums4844
1 Copper

C2665dnf, won't print via network all the sudden

My C2665dnf will no longer print via network from any computer.  I have 3 PCs (mix of Win7, Win10), an iPod, and 2 iPads and all of them quit at the same time.  You can fully interact with the printer via the web interface, so it does not seem to be any sort of networking issue.

I have powered off and on several times (even leaving it unplugged for an hour+).  I have tried a new switch, new cable, etc.  I've made no update to the router that could cause this.

The firmware in the printer is  201608150645.

FYI, I do IT for a living, so I'm very verbose in networking, drivers, etc.Can anyone think of a way to get this to work?

Thank you for any guidance you can give me! 

 

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4 Replies
Doldrums4844
1 Copper

Re: C2665dnf won't print via network all the sudden

Can anyone offer any guidance?

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Highlighted

Re: C2665dnf won't print via network all the sudden

Hi Doldrums4844,

I assume you were using basic network printing rather than any of the cloud printing functions on this printer, Do you have the printer set up on DHCP or a static IP? Depending on the type of port being used in the print server if the IP was taken by another device this can break your network printing ability.

What happens when you try to print, does the job just get stuck in queue or do you see any messages on the printer?

Thanks.

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Tom004
1 Copper

Re: C2665dnf won't print via network all the sudden

I'm experiencing the same issue. Not an IT expert, so I don't know the set up. It was set up to plug n play. Worked fine until a few months ago, no devices were added, so perhaps an Apple update?

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Tom004
1 Copper

Re: C2665dnf won't print via network all the sudden

Additionally, there are no error messages, the print job doesn't show up in the job queue.

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