Start a Conversation

Unsolved

This post is more than 5 years old

4225

April 11th, 2012 08:00

Dell 1135cn - two units bricked in under a month

hi,

i am on my second 1135cn unit in a month, and both have died in the exact same fashion. i did a search by both error codes on forum, and got no results.

history:

brand new unit, no modifications to settings on printer

install SW on Win 7 x64 system

attach printer via NW connection (never any direct connect to host system)

configure for 1st use, everything works fine

system goes into sleep mode

next usage when trying to use unit, system is bricked with the error code below

call support, they replace with new unit

repeat

error as follows on front panel

010-354

code:1000000

restart printer

contact support

I've tried power cycle with plug in,  plug out, letting sit unplugged for a few days, nothing worked

support seems to not know what this is, and just replaces the unit.

anyone else seen this, or have any other suggestions aside from a bad batch of units from whoever the ODM is?

No Responses!
No Events found!

Top