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Dell 1815dn paper jam 1
Hello
I have a problem with my Dell 1815dn paper feeder. If i 'm printing or copy, paper (from tray1) will jam. Even I'm printing a single page, the printer automatically take a second paper from tray 1 and the printer paper jams.
I have this problem only when I select Tray1. If you select bypass it print normally..
DELL-JoeyR
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October 17th, 2014 09:00
Hello Alex,
Thank you for posting to the forum. Please try using a damp cloth to wipe down the feed rollers and the separator pad on the tray. If issues persist it very likely they have worn out.
Regards,
Joseph E
[tag:iworkfordell]
alexandruncs
5 Posts
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October 17th, 2014 10:00
I do not think there the rollers are worn. They drag sheets very well.
Problem is not let out the first sheet as a second sheet is drawn, wich block the T1 feed sensor.
alexandruncs
5 Posts
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October 20th, 2014 10:00
Can you show me a picture that rolls should I check?
alexandruncs
5 Posts
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October 21st, 2014 14:00
anybody...?
William at Arrow
6 Posts
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August 7th, 2018 09:00
Has anyone solved this problem? I have the EXACT same issue.