I see nobody replied to your post... 3 years later, and I have the same question, and nobody (including Dell Support) can answer this. The manual shows how to replace the pad, but nobody knows how to get one. Ridiculous. Last Dell printer I will ever buy.
the only way to get a new cleaning pad is to purchase a new drum! A new one comes with the pad (as if you are not going to change the black toner 10 times before needing to change the drum!!) Sad but true!!
The last reply is correct..... is ONLY included with a replacement drum unit.