If you have found ink smears on the back of your printouts, you can use an automated tool to solve this problem. Make sure the printer is loaded with plain white paper. In the printer control panel, swipe left on the display, and then touch Settings. Touch Tools. Slide quickly on the display and then touch to clear page smears. The printer slowly feeds a blank page. Wait for the printer to remove the blank page. Try printing. If print quality is unacceptable, proceed to the next step to make sure you are using the appropriate paper for the print job.