Can anyone help? I have used the envelope printing feature before with no problem. Now, I set everything as I did before, put envelopes in the MFP tray, and click print, printing starts and stops. On checking the printer readout it says to put envelopes in the MFP tray. No manner of tickling or tweeking gets it to pick up an envelope. Otherwise, the printer works fine. Any ideas on what part perhaps needs to be changed out?
Thanks for the suggestion, Mark. Yes, I've turned the printer on and off multiple times. I've used the envelope print function many times previously; this time, however, it's not working.
Is it possible the driver looses its setting? How does one "make sure the driver is set properly for the MPF"? The printer settings are done as are the settings on the computer.
Yes, the tray guides are what I checked first and rechecked. Also, made sure the #10 envelopes were in as far as they would go.
You should be able to open up the printers driver: start > control panel > printers > right click on the printer then choose printing properties > then choose printer preferences. You should see trays somewhere on this tab, then for the tray you will need to choose MPF/MP feeder, then for the size you should be able to choose envelope (if my memory serves me correctly).
Hopefully with these settings you will be able to print. If not, I would test a normal sheet of paper from the feeder with the proper settings.
I've done all that Mark has suggested and more, but with no results. Anyone else have any suggestions? Any ideas with regards to what part might need to be replaced?
I would like for you to check two settings: (each of the following menu paths must be performed from the printer)
Tray settings > Paper Type > MPF > Envelope
Tray settings > paper size > MPF > Envelope #10
I would then check to see which driver you are using (You will either be using PCL or PS) If using PCL try the PS driver, if using PS try the PCL driver. Both drivers are located in the driver downloaded from support.dell.com, but when you choose to add the driver you will need to specify the correct driver when drilling down through the software.
Try reading THIS THREAD. Special note that llynster has retired from the Dell Printers Forum.
Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks
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