Tarheelcoastie
1 Copper

Dell 715W All-in-One stopped copying

My Dell 715W All-in-One suddenly stopped copying today.  I can printokay from my pc or a  PrintTest Page.

After some troubleshooting, I discovered that the 715W will NOT copy from either the  ADF(Automatic Document Feeder) or the scanner glass.

Anyone had similar issues? 

I also just discovered that Printer Tech Support is only available M-F, 7a-7p CST.

 

Thanks!

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1 Reply
7- Thorium

Re: Dell 715W All-in-One stopped copying

Tarheelcoastie,

 

Unplug te printer from the wall. Now remove the power brick for 60 seconds. This will reset any error message the pritner is getting.

 

 

 

Rick

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