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Dell 926 printer will not feed paper

Huh, the same thing just started happening to my Dell Photo 926 printer today.  But it worked fine for, gosh...5 years before this?  I keep hoping to see some answer suggesting a solution, since it's clearly a mechanical issue, but no luck so far.

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Re: Dell 926 printer will not feed paper

Hi Blitzcrash,

You may try the following steps.

  • Turn off the printer
  • Check the paper tray or lift the scanner unit or lift the ADF door to check for jammed paper
  • Firmly grasp the paper, and then gently pull it out ( Be careful not to tear off the paper to avoid torn paper bits inside the rollers)
  • Clean any dust particles surrounding the paper sensor/ paper path.
  • Load a smaller amount of paper when printing multiple pages (use only new, unwrinkled paper)
  • Load paper with the print side facedown.
  • Check the loading instructions for your paper or specialty media
  • Adjust the paper guides. Use only paper recommended for the printer

If the above steps do not resolve the issue, the printer might have to replaced. Please refer to the manual for more information http://bit.ly/13xGjyC.

Please reply if you have any questions.

Fusion 25793034 

Thanks & Regards,
Appu S
To know more about Dell’s Product Support, Drivers & Downloads, Orders & Dispatch status -> choose your region USA, India. For Dell Support Videos, click Here.

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RE: Dell 926 printer will not feed paper

How do you adjust the paper Guide?

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