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December 11th, 2007 22:00

Dell 942 All-in-one scan problem

Hi, I have a Dell 942 All-in-one printer that copys fine, prints from PC fine but will not scan to the PC. I run a Dell Inspiron 6000 laptop with XP OS. When I attempt to send to pc it fails and when I try the all in one software it shows a failed communication error. To check connection you try printing a page which works just fine. I have reinstalled software by download and that didn't help. Any suggestions?
 
jr2005rj

1 Message

December 30th, 2007 12:00

I am having the same problem.  Mine prints and copies but will not scan.

2 Posts

December 31st, 2007 16:00

Well I have now been able to try it on another computer and it works fine with that one so now I know the problem is with my laptop not the 942.
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