1 Copper

Dell 946 All-One-Printer

Recently re-installed Desktop 4500S to 946 All-One- Printer.  Copy and fax works. Cannot send to E-Mail with Scanner. Message states downloading Application . Finally states cannot find. Went to help Topics and told to go to dlci-device(Run window) service....nothing.  Can you help me?......Ty  

Tags (1)
0 Kudos
1 Reply
7- Thorium

Re: Dell 946 All-One-Printer



Hit the Windows key and the R keys at the same time. Type




Hit enter. Look for the dlcj_service and make sure it's on automatic and restart the service. Also look at the Print Spooler and make sure it's set for automatic and restart the service.


Go to start, control panel, printers, right click on your printer, left click properties.Ports. Make sure emable biodirectional support is checked.





What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

0 Kudos