This printer is not supported by Windows 8. You can try...
First run Delete Print Jobs to remove any stuck print job in the queue.
Disconnect the printer.
Hit the Windows key and the x keys at the same time, programs and features, Dell 964 printer, uninstall
Restart your computer. Make sure the printer is removed. Manual Printer Driver Removal
Download the Vista 32-bit drivers for Windows 8 32-bit or the Vista 64-bit drivers for Windows 8 64-bit. Install the Vista drivers in the Vista Compatibility mode You'll get a message, the printer is not connected. Connect the printer at this time(powered on).
Links to the drivers can be found at...
Remember virus programs and firewalls will block communications, If you did not install any, then Windows Defender is the default virus program. Try reading...
Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks
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