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Dell 968 That will scan will turn on with the computer but will not print, error message connenction problem ? Help
I have recently changed my descktop to a vostro running windows 7. My dell 968w AIO printer has stopped printing, all other functions work the computer knows the printer is there. I have uninstalled the printer I have downloaded drivers, but allways when I go to print I get the message that there is a connection problem.
Any Ideas?
Mary G
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March 4th, 2010 07:00
There are no win 7 drivers for that model. You have to use vista drivers and they might not work with the 64 bit version of win 7. Research this HERE. Some older Printers have problems with win 7 64 bits, since there are no 64bit drivers for them.
alighouston
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March 4th, 2010 16:00
Printer will work with 64bit vista drivers or look for 64 bit windows server drivers i found them to be more helpful since support for them come first cause of the big $$$$
Thank you
Syed F Ali
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Bestway Computers
State Geeks
PudgyOne
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March 4th, 2010 16:00
Whitley Bay,
Other forum members got this printer to install using the Vista Drivers in the compatibility mode. Try following the instructions located at...
968 & 968w All-In-One Printer owners thread (W7)
Then let me know what happens.
Rick