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Dell A940: Blue Ink/Colour
Hello: I installed two "new" Dell cartridges to do some photo printing. During the printing of the first photo the printing became pink/red about half way through. Ever since then the test pages, cleaning pages have no blue. Uninstalled and reinstalled software; did not solve problem. I'm thinking it may be a mechanical or communications issue. If it can be "easily" fixed I'm for it. Trying to avoid buying a new printer. Any suggestions?
PudgyOne
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March 30th, 2011 13:00
irishlager,
Sounds like you got a bad Dell Series 2 ink cartridge. Contact the place of purchase for a replacement.
Rick
irishlager
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March 30th, 2011 14:00
Hi Rick.... Well as much as I don't like the idea of "two" bad cartridges the 3rd worked properly. Thank you. :emotion-5: Mark
PudgyOne
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March 30th, 2011 14:00
Mark,
I usually don't keep ink cartridges at my home. When I get the low ink message, I then order online from Dell. It gets here in 3 days and that's usually enough time for me.
Contact the place of purchase for replacements.
Rick
irishlager
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March 30th, 2011 14:00
Hi Rick. Thank you for the quick response. In the process of troubleshooting myself I did put another cartridge in. Could the whole group be bad?