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March 23rd, 2009 17:00

Dell All In One 942 Printer

Where can I find the Window Vista 64 bit driver for my 942 printer? Searching by Service Tag only gives me Vista 32 bit.

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30.3K Posts

March 23rd, 2009 17:00

thols,

 

I have located some Vista 64-bit drivers for you. Follow these instructions below and let me know what happens.

 

Please try re-installing the printer this way and then tell us what happens. Please make sure your computer has all the Windows Updates, especially .net framework, which is needed to run many applications. Also make sure you have the latest Java.

 

Disconnect your printer. Download and run this patch to completely remove the printer from your computer.  Run the patch until it prompts you to restart your computer.

 

Restart your computer.

 

Download the proper drivers.

 

XP Drivers

 

Vista 32-bit drivers

 

Vista 64-bit Drivers

 

All other drivers

 

Install the proper drivers. You'll be prompted when to connect the printer(powered on)

 

 

 

As for scanning, if you have the disk that came with the printer, then insert the Printer disk and stop it from running. Go to My Computer and double click on it. Look for the drive with the Dell disk in it. Right click on it, left click explore. Look for the OCR Folder. In the OCR Folder, there is an Abbyy Folder. right click on setup.exe, that's in the Abbyy Folder and left click run as administrator. This will install the OCR program.

 

Scanning

 

Scanning using USB connection, open the Dell All-In-One Center, click on scanning and copying and scan from there.

 

Scanning wirelessly, use the scan buttons on the printer.

 

 

Rick

3 Posts

March 23rd, 2009 19:00

Thank you!! That solved the problem. I had found the driver before but it didn't install properly. After running the patch, everything worked perfect. This may make Dell mad. It looks like I may get another 5 years out of my printer

Terry

I did run the patch on my prior attempts to install the driver but after what I thought was an excessive amount of time

I went through task manager and stopped the process. That was my mistake. Let the patch, cleanup utility, work until it

ask to restart your computer. After that the driver will install without problems.

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