I have a Windows 7 PC and a Windows 8 laptop, I have the C1765nfw set up to work via wireless. After a day or so the when I goto print something on either computer the printer appears to be offline but clearly isn't because I can see the wireless signal on the printers display. The only way to fix this is to go to the printers section in Windows, remove the printer and add it again. Any idea why this is happening and what I can do to fix it?
There are some factors that cause printers to appear offline. Here are some of the reasons that can cause this problem:
Usually, uninstalling and then reinstalling the software can help in solving this problem.
I am having the same exact problem. One thing I noticed is if I turn the printer OFF (via the rocker switch at front/bottom/right), I can then print again for a while longer...
It would appear the printer is not fully recovering from its power down/sleep state.
How do I resolve this problem? This printer is completely unreliable otherwise. Does anyone have any solution?
I have the same problem. The Printer is CLEARLY online, ready, full of toner and even the Document Hub reports it as ready for action. Yet the Applications (MS Publisher in this case) sees it as offline.
COME ON DELL THIS IS A KNOWN ISSUE SORT IT OUT.
This is not an solution!
Did you have ANY OTHER advice - maybe that may not originate from my 10 year old son?
Where or How can i set that this damned printer are wake up, if a normal print are spooled?
... and PLEASE:
don't advise that my son can wake him up, each time - don't do that ;-)
The problem I have is that the LAN connection goes offline. I cannot ping it or get to it any way. And yet, the USB connection is working, so the printer is alive, including the scanner. The printer has to be power cycled to get the LAN connection back. This has only started to happen in the past month, and sometimes goes for a couple of days until it goes offline. I have tried every suggestion so far, and nothing has helped.