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January 6th, 2012 15:00

Dell V305 cant download/retrieve application list

My Dell V305 cant download/retrieve application list and therefore cant scan. They are connected. The only new factor is the computer was recetnly connected via wireless router to the internet, however the printer is not wifi equipped and remains connected tot he computer via USB cable.

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30.3K Posts

January 6th, 2012 17:00

Quincy213,

 

Does this printer use Dell All-In-One Center, Dell Imaging Toolbox or Dell Printer Home?

 

Is the OCR Program installed? Start all programs, ABBYY FineReader 6.0 Sprint, ABBYY FineReader 6.0 Sprint

 

 

Rick

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January 7th, 2012 07:00

My Dell V313 cant download/retrieve application list and therefore cant scan. Dont know what happened. Worked fine the day before. HELP

mkcheatham

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30.3K Posts

January 7th, 2012 09:00

mkcheatham,

 

You can try a system restore point to the first restore point before it quit working.

 

Does this printer use Dell All-In-One Center, Dell Imaging Toolbox or Dell Printer Home?

Is the OCR Program installed? Start all programs, ABBYY FineReader 6.0 Sprint, ABBYY FineReader 6.0 Sprint

Rick

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