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Corine
Copper

Dell V313w Printer Printhead Error

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My printer is displaying the message, "There is a problem with the printhead. Please consult user's guide." I did everything the guide said. I then consulted the online troubleshooting area of Dell. I have removed the ink cartridges and cleaned them. I have removed the printerhead and cleaned it.I unplugged everything for 10 seconds and plugged it back in.... I wish there was a way I could reset the whole printer or remove the memory to reset it. Any ideas? Has anyone experianced the same issue?.... Or is there a way to remove a message beyond pressing the red X button?

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Re: Dell V313w Printer Printhead Error

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Corine,

 

Unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. This will reset any error message the printer is getting.

 

Also try reading...

 

Troubleshooting Printhead Problems on the Dell AIO V313w, V515w, V715w, P513w, and P713W Printers

 

and

 

Cleaning the Printhead on Dell AIO V313w, V515w, V715w, P513w, and P713W Printers

 

Try shaking the Dell Series cartridges before reseating them.

 

If the cartridges are new or printer is under warranty, then contact Dell.

 

 

Rick

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