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Dell V505 giving me problems
I recently purchased a Dell V505 All in one printer and connected it to my Dell E520 via USB port. The printer causes my computer to have all sorts of problems after installing the drivers and restarting the computer.
I cannot connect to the internet, I can't print, and the computer hangs badly when I try to launch any program. When this happens I have to restart in Safe Mode and uninstall the printer drivers in order for everything to go back to normal.
This happens when I disable anti-virus and firewall programs as well. I have never had a problem with a printer like this, am I doing something wrong?
BlueBoxBlonde
8 Posts
0
July 19th, 2009 22:00
Sorry I fell off the radar, but just at the time I got my replies (which I lost that first reply who was going to step me thru the AIO 964) I had both my Dad and my husband drop on the same day requiring 911. Hearts are bad and I had THREE ambulances in my back yard at one time. Didn't look too good for me since the common demoninator between these two is..ME. But my Dad had to go to the hospital and my husband...well - his is due to a massive 2005 heart attack and this is just going to happen.
So I compute to try to save some sanity. Now - I got the VW505 to work. It prints. The imaging software is what is blowing the errors (that printer card monitor). As for faxing - choose not to install that and that error message is gone. I assume the same for scanning, but I need to scan, so that issue is unresolved. I have not had time to play with the AIO 964 reinstall - later on that.
The V (wireless) 505 does have some connectivity quirks. Like when my great and wonderful cable service drops off and my network has a 45-second hiccup every 1 hour. When it is bad enough, you have to just power down the printer and power it back up. I haven't found an easier way to force it to detect other than when it is coming back up from power down. Safe mode doesn't work. I can deal with that, but does anyone have scanning capability on this thing? OS is vista32-bit Biz. Laptop 1720, 4GB ram, enough drive space, blah,blah.
And did anyone else notice the literature and some pics now do not show this printer with any card slots? That is the process for those that I think is bombing and they must get triggered in the 'imaging toolbox'. My printer has card slots and i would (NEED) those to work as well as scan. For a printer/fax/copier/scanner with card slots - i figure 1 out of 4 isn't bad the way everything else has been for me of late.
I WOULD like the card and scanning issue resolved. Tried re-installing without no FW or anti-virus and same result. And there is no competiiton yet with the other 964 drivers or software since i have no had time to have a go at it.
thanks and sorry for dropping out . and i got such exacting instructions! thanks!
G
nmondero
1 Message
0
July 21st, 2009 15:00
I have the same problem with the printer stopping and then freezing up my Inspiron with vista. If this is a problem with the Lexmark software part of the drivers, shouldn't Dell have a recall on the printers or get Lexmark to fix the problem? I have a new printer sitting next to me disconnected. I can use system restore, so far, to get my computer working again. This isn't right.
Skeleton Harlem
4 Posts
0
November 2nd, 2009 21:00
PudgyOne
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November 3rd, 2009 02:00
Skeleton Harlem,
I have heard the Dell support has told people to change the WPA-PSK(TKIP) Security (personal) key to 13 characters.
Rick
Skeleton Harlem
4 Posts
0
November 4th, 2009 19:00
Rick,
I also found this:
ftp://ftp.lexmark.com/driver/inkjet_drivers/slowboot/32bit/
As it has been suggested that the lexmark series 5600 - 6600 use the same drivers as the dell V505 would this work?
thanks again
SH
Skeleton Harlem
4 Posts
0
November 4th, 2009 19:00
Hi Rick,
Thanks for the above suggestion. It worked and I managed to get the printer onto my network.
Unfortunately I shut down for the evening and when I booted up in the morning I had the same problems with my system failing;
Is there new drivers out that have fixed this problem?
Is this related to the Lexmark drivers that are used in the V505?
Any help is appreciated with this, I thank you very much for your help so far.
Cheers,
Skeleton Harlem
PudgyOne
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November 5th, 2009 15:00
Skeleton,
Your link did not work. You can try it because the printer was made for Dell by Lexmark. It might just work.
Rick
Skeleton Harlem
4 Posts
0
November 6th, 2009 00:00
Rick,
Thankyou for trying to help me out.
Ah I tried it all but to no avail so now I am in limbo mode with telephone support!
Looks like it will probably be replaced with a different model.
Thanks Again
SH
Mercts
4 Posts
0
May 17th, 2010 13:00
I have now tried EVERY SINGLE POSSIBLE SOLUTION!!!
Dell V505
Windows 7 64 bit
Updated drivers
.NET 3.5
Print communication error - so enabled bydirectional
CONSTANT failures in printing
All anti-virus was uninstalled and removed to run clean install
Install / Uninstall - 12 times - cannot print a single thing
Printer freezes and hangs a 1 page word doc
For 1 year, used this thing 5 times. Now out of warranty
NOTHING WORKS
USB - Direct Connection to printer
Suggestions?? Other than buy HP next time??
PudgyOne
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May 17th, 2010 13:00
Mercts,
Enable Bidirectional Support/Enable Biodirectional Support
Did you try installing the Vista 64-bit drivers in the compatibility mode? Make sure the computer is online to install.
Other members have installed the V505 on their Windows 7 systems.
V505 & V505w All-In-One (PRODUCT) RED™ Printer owners thread (W7)
Rick
lngtmdllusr
18 Posts
0
June 18th, 2011 13:00
Just a reminder that THIS member's Dell V505, since being installed on a Win 7 x64 system last year has never, not once, scanned anything, at all, and prints only sporadically and erratically. It does, however, copy very nicely. This forum's friend, PudgyOne, offered many ideas for fixes last year but, unfortunately, none worked.
So, I still have a V505 One-in-one printer which, by-the-way, was Dell's idea of a good replacement for the V305 that broke soon after purchase.
No one from Dell, including its employees who read this forum have ever deigned to respond to my pleas for help.
Just another Dell product that just doesn't work.
Definitely not the Dell I remember from its early days.
PudgyOne
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June 18th, 2011 19:00
lngtmdllusr,
What virus program and firewall are you using?
Enable Bidirectional Support/Enable Biodirectional Support
Rick
lngtmdllusr
18 Posts
0
June 18th, 2011 21:00
Hi again Rick - I use Zone Alarm Extreme Security.
PudgyOne
9 Legend
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30.3K Posts
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June 19th, 2011 17:00
lngtmdllusr,
Did you try uninstalling Zone Alarm, restart your computer, then try to install the printer?
Try running Finding System Information REMOVE YOUR PRODUCT ID and post the rest of the information back here. Have learned a few tricks since we last tried this, that might work.
Rick
lngtmdllusr
18 Posts
0
June 19th, 2011 18:00
Hi Rick,
Re: ZoneAlarm: yes, I have.
Here's the SystemInfo:
Host Name: PUGET-76218
OS Name: Microsoft Windows 7 Home Premium
OS Version: 6.1.7601 Service Pack 1 Build 7601
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: Stuart
Registered Organization:
Product ID:
Original Install Date: 8/24/2010, 4:35:52 AM
System Boot Time: 6/19/2011, 5:46:22 PM
System Manufacturer: System manufacturer
System Model: System Product Name
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 30 Stepping 5 GenuineIntel ~2801 Mhz
BIOS Version: American Megatrends Inc. 1002 , 5/21/2010
Windows Directory: C:\Windows
System Directory: C:\Windows\system32
Boot Device: \Device\HarddiskVolume1
System Locale: en-us;English (United States)
Input Locale: en-us;English (United States)
Time Zone: (UTC-05:00) Eastern Time (US & Canada)
Total Physical Memory: 8,190 MB
Available Physical Memory: 5,220 MB
Virtual Memory: Max Size: 8,188 MB
Virtual Memory: Available: 4,974 MB
Virtual Memory: In Use: 3,214 MB
Page File Location(s): N/A
Domain: WORKGROUP
Logon Server: \\PUGET-76218
Hotfix(s): 49 Hotfix(s) Installed.
[01]: 982861
[02]: KB971033
[03]: KB2305420
[04]: KB2393802
[05]: KB2425227
[06]: KB2446710
[07]: KB2475792
[08]: KB2476490
[09]: KB2478662
[10]: KB2479628
[11]: KB2479943
[12]: KB2484033
[13]: KB2485376
[14]: KB2487426
[15]: KB2488113
[16]: KB2491683
[17]: KB2492386
[18]: KB2497640
[19]: KB2503658
[20]: KB2503665
[21]: KB2505438
[22]: KB2506014
[23]: KB2506212
[24]: KB2506223
[25]: KB2506928
[26]: KB2507618
[27]: KB2508272
[28]: KB2508429
[29]: KB2509553
[30]: KB2510531
[31]: KB2511250
[32]: KB2511455
[33]: KB2515325
[34]: KB2518869
[35]: KB2522422
[36]: KB2524375
[37]: KB2525694
[38]: KB2529073
[39]: KB2530548
[40]: KB2533552
[41]: KB2534366
[42]: KB2536275
[43]: KB2536276
[44]: KB2541014
[45]: KB2544893
[46]: KB958488
[47]: KB976902
[48]: KB976932
[49]: KB982018
Network Card(s): 1 NIC(s) Installed.
[01]: Realtek PCIe GBE Family Controller
Connection Name: Local Area Connection
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
IP address(es)
[01]: 192.168.1.3
[02]: fe80::48b5:ce3e:e2c7:8e3e