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March 13th, 2009 18:00

Dell laser 3000cn will not print

I have a Dell Dimension 5150C operating with XP connected to a Dell laser printer 3000cn. It has worked exceptionally well for three years. The connection to the printer seems to be OK. Now when I try to print I get the message "Load MPF Letter Plain 1". I have gone through all the steps on the 'Printer Help' with no success. I have adjusted the paper guides. No success. How do I solve the problem?

3 Posts

August 26th, 2009 11:00

Mine is doing the exact same thing ... did you ever find a solution?  Best of luck ...

3 Posts

August 26th, 2009 11:00

I did online chat with tech support - they were able to fix my issue.  So relieved!  This is what we did:

press the menu button once and down until you see configure

CONFIGURE > MAINTENANCE > INIT NVRAM > Yes, we are sure

Once initiallized, restart printer

 

This worked for me - hope this helps someone else out.

1.7K Posts

August 26th, 2009 12:00

Glad that worked for you...... but surprised it did.

So, you're good to go now?

3 Posts

August 26th, 2009 12:00

Yep, I'm all set!  I was pleasantly surprised that something so simple fixed the problem - it doesn't usually work out that way.  :emotion-1:

2 Posts

December 2nd, 2009 23:00

Thanks a million!  This worked for me, too.

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