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August 30th, 2009 15:00

Dell printer 725 won't instal

Hello, I'm trying to install my 725 printer to my Windows Vista Home Premium computer. When I insert the disk into my computer receive a message saying that my computer isn't compatible with this printer. What should I do?

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30.3K Posts

August 30th, 2009 20:00

benrapport,

 

Please follow the instructions below and then tell me what happens.

 

First, let's make sure your computer has the latest Windows Updates, especially .net framework, needed to run many applications and the latest Java.

 

Disconnect your printer. Download and run this patch to completely remove the printer from your computer. Run the patch, a MUST on Vista computers, until it prompts you to restart your computer.

 

Restart your computer.

 

Download the proper drivers.

 

XP Drivers

 

 

Vista 32-bit Drivers

 

Vista 64-bit Drivers

 

 

All other drivers


 

Install the proper drivers. You'll be prompted when to connect your printer(powered on). Please use a 6ft or smaller USB Cable.

 

 

Rick

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