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January 15th, 2021 08:00

E515DW MFP (Scanner) on Mac OS Big Sur

I run an E515DW MFP that has worked well for the last few years on Windows/ChromeOS.  I recently purchased an M1 Mac mini running Big Sur 11.1, and installed the printer.  It is seen by the OS as a printer/fax, but not a scanner.  I cannot seem to find any way to add it as a scanner.

Can anyone advise?

 

Thanks!

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25.1K Posts

January 16th, 2021 02:00

We tried reaching you on a private message asking for the Service Tag but did not receive a response. Please feel free to reply to the private message whenever you are available.

1 Message

February 9th, 2021 10:00

I have the same issue

1 Message

February 15th, 2021 13:00

I have the same problem. No scanner for macOS Big Sur dell e515dw

1 Message

April 6th, 2021 14:00

When I go to my System Prefs/ Printer and Scanners then I select the E515 then click "Scan" button then click "Open Scanner" button, it does nothing. Am I suppose to get a scanner control window open?

1 Message

May 7th, 2021 11:00

I'm having the same problem!  I love this printer, so very disappointing.  

1 Message

September 13th, 2022 18:00

Same issue here

Did anyone find a solution to this?

1 Message

December 8th, 2022 12:00

I have the same problem.

1 Message

December 30th, 2022 13:00

Same issue, I can't see scan as an option anymore

2 Posts

March 15th, 2023 03:00

Same here... no update of controlcenter... That is not userfriendly.

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