Forgot how to scan on Dell All in One 924 printer

I don't scan that much so forget everytime I try again. I have read the directions and can't remember how the pdf file comes up to scan. Also, when I use the all in one center on my computer and click on scan now or copy now, nothing happens. I can copy by using the printer, just not on the computer. Please help, I have a paper due! Thanks.

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Re: Forgot how to scan on Dell All in One 924 printer

Hi hudsy ,

You can scan with your printer using the printer operator panel or your computer.

  • Turn on your computer and printer, and make sure they are connected.
  • Open the top cover.
  • Place the document you want to scan face down on the scanner glass. Make sure the upper left corner of the front of the document aligns with arrow on the printer



  • Close the top cover.
  • Open the Dell All-In-One Center by clicking Start®  Programs or All Programs®  Dell Printers®  Dell Photo AIO Printer 924®  Dell All-In-One Center. The Dell All-In-One Center opens.

NOTE: You can also open the Dell All-In-One Center from the operator panel on your printer. When your printer is in Scan mode, press the Start button. The Dell All-In-One Center opens on your computer.

  • In the Send scanned image to: drop-down menu, select a program as your scan destination. For example, choose Fax to scan an image you want to Fax.

NOTE: If the program you want to use is not listed, select Search for more... in the drop-down menu. On the next screen, click Add to locate and add your program to the list.

  • Customize your scan settings.
  • Click Scan Now to complete your scan.

Please click on this below link for further assistance.

<ADMIN NOTE: Broken link has been removed from this post by Dell>

Thanks and Regards,
Sujatha K


Thanks and Regards,
DELL-Sujatha K
Dell Social Media and Community Professional
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