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Help Dell 922 printer no drivers for alienaurora windows 7 tried previus post need help
i have tried different ways to get his too work read preveous post on same problem dloaded java 32 and 64 and patch did like previous posi with same problem still no go been 6 hrs today trying to get printer working i have the dell aio 922 printer came with {xps} now i have the alien aurora windows7 please help walk me threw this
PudgyOne
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May 10th, 2011 19:00
gmacc,
Please run Finding System Information remove your product Id and post the rest of the information back here. Also tell me the firewall and virus protection you're using.
Rick
PudgyOne
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May 10th, 2011 20:00
gmacc,
First run Delete Print Jobs to remove any stuck print jobs in the queue.
Disconnect the printer.
Download and run the patch(printer cleanup utility) until it prompts you to restart your computer.
Restart your computer.
Download the Vista 64-bit drivers. Install the Vista 64-bit drivers in the Vista Compatibility mode You'll get a message, the printer is not connected. Connect the printer at this time(powered on)
Links to the patch/drivers can be found at...
Dell 922 Photo All-In-One Printer owners thread (W7)
Rick
PudgyOne
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May 10th, 2011 20:00
gmacc,
I forgot...
Allowing Printer past McAfee
1. Open the McAfee Security Center and then click on the ‘Internet and Network’
2. To the right of ‘Internet and Network’ you would see all the services that are present under it, just below that you would have a button ‘Configure’ please click on that.
3. Now you would have the Internet and Network Configuration, in this window you would have an option ‘Firewall Protection in Enabled’ to the right of that you would have a downward arrow, click on that.
4. Then click on the ‘Advanced’ button which would have a new screen up.
5. To the left of that window you would have ‘System Services’ click on it and to the right pane of the window you would have the ports listed.
6. Please check the option which is for ‘Windows File Sharing’ then click on ‘Apply’ and then ‘Ok’
7. Restart the computer
Rick
gmacc
7 Posts
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May 10th, 2011 20:00
ok thanks will give it a try again:} thank u ill let u know
gmacc
7 Posts
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May 10th, 2011 20:00
mcafee firewall and mcafee internet sercurity
Host Name: GARRY-PC
OS Name: Microsoft Windows 7 Home Premium
OS Version: 6.1.7600 N/A Build 7600
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: Garry
Registered Organization:
Product ID:
Original Install Date: 5/4/2011, 2:43:51 PM
System Boot Time: 5/10/2011, 8:30:22 PM
System Manufacturer: Alienware
System Model: Aurora
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 26 Stepping 5 GenuineIntel
~1866 Mhz
BIOS Version: Alienware A11, 10/28/2009
Windows Directory: C:\Windows
System Directory: C:\Windows\system32
Boot Device: \Device\HarddiskVolume1
System Locale: en-us;English (United States)
Input Locale: en-us;English (United States)
Time Zone: (UTC-05:00) Eastern Time (US & Canada)
Total Physical Memory: 6,135 MB
Available Physical Memory: 4,611 MB
Virtual Memory: Max Size: 12,268 MB
Virtual Memory: Available: 9,790 MB
Virtual Memory: In Use: 2,478 MB
Page File Location(s): C:\pagefile.sys
Domain: WORKGROUP
Logon Server: \\GARRY-PC
Hotfix(s): 79 Hotfix(s) Installed.
[01]: KB971033
[02]: KB2032276
[03]: KB2079403
[04]: KB2207566
[05]: KB2249857
[06]: KB2281679
[07]: KB2284742
[08]: KB2286198
[09]: KB2296011
[10]: KB2305420
[11]: KB2345886
[12]: KB2347290
[13]: KB2378111
[14]: KB2385678
[15]: KB2387149
[16]: KB2387530
[17]: KB2388210
[18]: KB2393802
[19]: KB2416471
[20]: KB2419640
[21]: KB2423089
[22]: KB2425227
[23]: KB2442962
[24]: KB2443685
[25]: KB2446709
[26]: KB2447568
[27]: KB2454826
[28]: KB2467023
[29]: KB2479943
[30]: KB2483614
[31]: KB2484033
[32]: KB2487426
[33]: KB2491683
[34]: KB2497640
[35]: KB2503658
[36]: KB2505438
[37]: KB2506014
[38]: KB2506212
[39]: KB2506223
[40]: KB2506928
[41]: KB2507618
[42]: KB2508272
[43]: KB2508429
[44]: KB2509553
[45]: KB2510531
[46]: KB2511250
[47]: KB2511455
[48]: KB2515325
[49]: KB2522422
[50]: KB2524375
[51]: KB958488
[52]: KB972270
[53]: KB974431
[54]: KB974571
[55]: KB975467
[56]: KB975496
[57]: KB975560
[58]: KB976902
[59]: KB977074
[60]: KB978542
[61]: KB978601
[62]: KB978637
[63]: KB978886
[64]: KB979099
[65]: KB979309
[66]: KB979482
[67]: KB979538
[68]: KB979687
[69]: KB979688
[70]: KB979900
[71]: KB979916
[72]: KB980408
[73]: KB980846
[74]: KB982018
[75]: KB982110
[76]: KB982132
[77]: KB982665
[78]: KB982799
[79]: KB983590
Network Card(s): 2 NIC(s) Installed.
[01]: Broadcom NetLink (TM) Gigabit Ethernet
Connection Name: Local Area Connection
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
IP address(es)
[01]: 192.168.1.100
[02]: fe80::215a:7a98:7d7e:4b14
[02]: Killer Xeno NDIS EDGE Interface
Connection Name: Local Area Connection 2
Status: Media disconnected
gmacc
7 Posts
0
May 10th, 2011 20:00
it never came up with error of any kind just didnt see printer ??////in hardware and devices it shows printer and drivers but in devices abd printers it doesnt see drivers and has warning triangle
gmacc
7 Posts
0
May 10th, 2011 21:00
Thanks very much u rock man working fine
PudgyOne
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May 11th, 2011 03:00
gmacc,
Glad you got it working! :emotion-21: Thanks for posting back.
As for scanning, if you have the disk that came with the printer, then insert the Printer disk and stop it from running. Go to My Computer and double click on it. Look for the drive with the Dell disk in it. Right click on it, left click explore. Look for the OCR Folder. In the OCR Folder, there is an Abbyy Folder. right click on setup.exe, that's in the Abbyy Folder and left click run as administrator. This will install the OCR program. This may also need to be installed in the Vista Compatibility mode
Take care,
Rick
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