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samsaab95
Copper

Help Please - Dell Printer V305 Issues

I bought this printer a few years ago with a new desktop running Vista service pack 2.  In the last few months I am having major problems.  First, losing print communications.  Next, printing stops in the middle of a page.  Next, it will not allow me to cancel/delete a print job, and finally when I reboot it sometimes prints the last document that is in the que again.  I have updated the drivers and firmware as far as I know.  Any suggestions?

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Re: Help Please - Dell Printer V305 Issues

 samsaab95,

 

First try running Delete Print Jobs to remove any stuck print jobs in the queue.

 

Disconnect the printer.

 

Uninstall the printer.

 

Restart your computer.

 

Using the printer disk, with your computer online, install the printer. It should ask to update the drivers/software. Follow the instructions.

 

What happens?

 

Printer with usb connection or wireless?

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

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