I have this computer running on Vista for 3 years and my A960 printer has been working fine. Recently it lost the function of scan to file. I was trying to re-install the printer driver following the instructions posted here by Dell's Gina on June 7, 2007. I got the following error message: " unable to install printer. Printer driver is not compatible with a policy enabled on your computer that blocks NT4.0 drivers". Have I done anything wrong? Or was my Vista OS corrupted in preparing the system for installation?
I am not able to do the system restoration either.