patmich
6 Indium

Is there a way to use the Dell printer 725 under Windows seven 64 bits ?

Hi,

 
My question is summarized in my post title :

 
Is there a way to use the Dell printer 725 under Windows seven 64 bits ?

 
I did not find the related driver on the Dell site.
 

I  found the driver for Windows XP 64 bits, but such driver did not allow the printer to work under windows seven 64 bits.
 

I thank you anyone in advance for any help.
 

Patrick

 

 

 

 

 

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5 Replies
8 Krypton

Re: Is there a way to use the Dell printer 725 under Windows seven 64 bits ?

Patrick,

 

First run Delete Print Jobs to remove any stuck print jobs from the queue.

 

Disconnect the printer.

 

Download and run the patch(printer cleanup utility) until it prompts you to restart your computer.

 

Restart your computer. Make sure the printer was removed. Manual Printer Driver Removal

 

Download the XP 64-bit drivers. Install the XP 64-bit drivers in the XP Compatibility mode You'll get a message, the printer is not connected. Connect the printer at this time(powered on)

 

Links to the patch/drivers can be found at...

 

Dell 725 Color Inkjet Printer owners (W7)

 

Remember virus programs and firewalls will block communications.

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

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jewelweedfleur
1 Copper

Re: Is there a way to use the Dell printer 725 under Windows seven 64 bits ?

I'm having the same problem that Patrick posted above. I followed all of your directions and still had no luck. Are there any other options or steps I might be missing?

thanks,

Christine

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8 Krypton

Re: Is there a way to use the Dell printer 725 under Windows seven 64 bits ?

Christine,

 

Was your computer upgraded to Windows 7 or did it come with Windows 7?

 

Operating system in English or another language?

 

What virus program and firewall are you using?

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

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jewelweedfleur
1 Copper

Re: Is there a way to use the Dell printer 725 under Windows seven 64 bits ?

My computer came with Windows 7, the operating system is in English. I was using a free trial of AVG 2012, but it had recently expired when I was attempting to download the driver. I also think my firewall was included in AVG so I don't think I had one on when I tried. I've since downloaded the free version of AVG.

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Highlighted
8 Krypton

Re: Is there a way to use the Dell printer 725 under Windows seven 64 bits ?

jewelweedfleur,

First run Delete Print Jobs to remove any stuck print job in the queue.

Disconnect the printer.

Download and run the patch(printer cleanup utility) until it prompts you to restart your computer.

Restart your computer. Make sure the printer is removed.
Manual Printer Driver Removal

Download the XP 32-bit drivers for Windows 7 32-bit or the XP 64-bit drivers for Windows 7 64-bit. Install the XP drivers in the XP
Compatibility mode You'll get a message, the printer is not connected. Connect the printer at this time(powered on).

Links to the patch/drivers can be found at...

http://en.community.dell.com/forums/t/19306914.aspx

Try reading...


http://www.avgforums.com/viewtopic.php?p=621#p3174

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

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