New dell 3010cn error, Toner Recogntion, remove reinsert
I am installing a new dell 3010cn printer in my office. After following the directions that came with the printer I was able to install all the print toner cartridges. After installing the drum cartride, I am now getting the following error. TonerRecognition 093-963, Remove/reinsert Black toner. I have done this many times and it has not fixed the problem. Could it be a bad cartride? Thanks in advance for help with this.