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SDBbil
1 Copper

Photo All-In -One Printer 964

Need installation disc.  Lost by repair person.  Can you provide the disc, or tell me of source(s)?

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4 Replies
Moderator
Moderator

Re: Photo All-In -One Printer 964

Hi,

Welcome to the Community. If you do not have the disc, you can download it from the support site. If you are referring to the Driver then below is the link.

Vista : www.dell.com/.../DriverFileFormats

XP : www.dell.com/.../DriverFileFormats

Hope this helps.

Thank you

Royan

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Moderator
Moderator

Re: Photo All-In -One Printer 964

SDBbil,

 

Make and model of your computer and operating system. 32-bit or 64-bit?

 

What virus program and firewall are you using?

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

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SDBbil
1 Copper

Re: Photo All-In -One Printer 964

I think I have properly downloaded the driver, saved to hard drive. I am now instructed to "Browse to the location where you downloaded the file and double click the new file to unzip the download package."  I don't know how to do this.

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Moderator
Moderator

Re: Photo All-In -One Printer 964

SDBbil,

Dell's drivers can be found at...

C:\dell\drivers

If you tell me the make and model of the computer and operating system, maybe I can help. 32-bit or 64-bit?

What virus program and firewall are you using?

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

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