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July 27th, 2014 07:00

Printer 725w

I had a paper jam and now my printer keeps asking me to reinsert the ink cartridges, they are brand new. what sort of damage could have happened and what can fix this problem ?

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253 Posts

July 28th, 2014 07:00

Hello GRUMPY666

Thank you for posting to the forum. I assuming you were able to remove the jam and then the error regarding ink came up. Please review the following link for trouble shooting steps.

http://www.dell.com/support/troubleshooting/us/en/19/KCS/KcsArticles/ArticleView?c=&l=&s=&docid=542543

Regards,

Joseph E

[tag:iworkfordell]

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