Printer 924 problems; Please help to fix.

There are 3 or 4 things that will cause this.

The type of paper that you use can make a difference. It depend on the stiffness and tooth of he paper. On my 922, good paper or better such as G/P from Walmart for around $3.00 per ream works fine but $1.00 or so per ream from close out discount stores jams almost every sheet. If you are using paper different than has been working for you, that may be the problem.

The pressure guide on the left side of the paper feed tray must stay snug against the paper.

Over loading the paper tray.

Fanning the paper too much in the tray.

Small piece of paper left in the printer after the first jam.

An object which has fallen into the top of the printer.

Look into the printer before removing the jammed paper to try to see where it is jamming.

Well how do you go about fixing these things? I don't know which one it is. All I know is that it keeps jamming when ever I print.  I looked inside the printer and I can't see why it's jamming.

Thanks, That worked. The printer is working now.

my printer keeps saying the carriage jam but I don't see anything wrong what can I do to correct the problem

OK i have the same problem, i have tried shaking it upside down but to no avial. this is stupid i have had the printer for 6 weeks hardley used it. it was fine, then only 1 min after using it it broke. i am getting sent in circle by dell UK support, i cant afford to call them to be put on hold and emails are being ignored. this is hardley support!! i have a warranty too!!

Finally, after calling Dell I found out a ribbon in the printer had came out they sent me a new one in 2 days with no problem and paid for everything.  My new printer is working good so far.

Can anyone help me?  The copier porting of my printer isn't working.  The arm that is underneath the glass just shakes back and forth then the printer seeming turns off and on.  The display doesn't come on and the power button doesn't light up