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March 26th, 2011 16:00

Printer and factory settings

I can't get my printer to work, so I am going to backup everything and restore to the factory settings.  There is something I am confused about.  I have the XP installed on my Vista.  I would like to know if there is anything I need to do different.  Will it backup my XP files and Vista,  or do I need to remove the XP harddrive?  I am not very intelligent, when it comes to computers.  :)

Thanks everyone for the help I have received.

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30.3K Posts

March 26th, 2011 17:00

 joy2253,

 

Restoring Your Computer´s Software to the Factory Settings (Easiest method) Will put computer back to what was on it, when purchased.

 

How To Restore or Reinstall Microsoft® Windows® on a Dell™ Computer Longer method, but might be what you need, since you install XP. Make sure you have all the drivers needed before doing this.

 

You may want to ask in the Dell Microsoft OS Forum

 

 

Rick

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