perry7144
1 Copper

Printer not recognising cartridge

I have inserted a new ink cartridge into my dell 725 printer, however it doesnt seem to recognise it and is still saying the ink is low, any ideas??

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PudgyOne
6 Indium

Re: Printer not recognising cartridge

perry7144,

 

You are using Dell Series 6 ink cartridges, correct? A generic or refilled cartridge will give the low ink message.

 

Unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. This will reset any error messages the printer has.

 

Plug everything back in and power on the printer. Now remove the Dell Series 6 Color cartridge. Make sure the tape is off the cartridge and reseat the cartridge. Then close the printer and it will print an alignment page. Any error messages?

 

Dell Series 6 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges

 

Dell Series 6 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

 

It is possible the cartridge has a bad sensor. Try taking it back to the place of purchase for a replacement.

 

 

Rick

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