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December 8th, 2015 15:00

Printer printing blank pages (V515W)

After having communication issues in which I uninstalled the printer and then installed older drivers (I am using Windows 10) my printer communicates with the computer but it prints blank sheets.

What are my next steps?

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December 9th, 2015 11:00

 mr amx,

Unfortunately, Dell does not have Windows 10 drivers available for this printer. This could be the  reason the printer is not working correctly.

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December 14th, 2015 08:00

Is there any chance that Dell will make the appropriate driver for this printer? It is only three years old and cost allot of money, so I am not going to purchase a new printer.

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December 15th, 2015 11:00

mr amx,

Can you copy a document under the glass? Black and white and color?

Did you try installing the Vista drivers in the Vista SP2 Compatibility mode?

Printer wired or wireless? If wireless, what color is the WiFi light?

What virus program and firewall are you using?

Rick

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