donder
2 Bronze

Printer spits out blank pages

I have a Dell AIO Photo 926 and lately it's been spitting out blank or almost blank pages . . . at most one line prints. Please help!

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7 Replies
7- Thorium

Re: Printer spits out blank pages

Disconnect your printer. Download and run this patch to completely remove the printer from your computer.

 

Restart your computer.

 

Download the proper drivers.

 

XP Drivers

 

Vista 32-bit Drivers

 

All other drivers

 

Install the proper drivers. You'll be prompted when to connect your printer(powered on)

 

Scanning

 

Scanning using USB connection, open the Dell All-In-One Center, click on scanning and copying and scan from there.

 

Scanning wirelessly, use the scan buttons on the printer.

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

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donder
2 Bronze

Re: Printer spits out blank pages

I followed your instructions and the test page printed out fine. But then I tired to print a document and only one line printed. So the problem persists. What do I do now?

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donder
2 Bronze

Re: Printer spits out blank pages

Forget my last message! I went thru your procedure a second time and now my printer is behaving. Many thanks for your help and apologies for my mistake.

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7- Thorium

Re: Printer spits out blank pages

Please select the answer so others searching the forums will know how you fixed your problem.

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

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donder
2 Bronze

Re: Printer spits out blank pages

Hello Rick

By select answers do you mean click on one of those stars to rate the response? I didn't know what those stars meants. I just find this site really confusing but guess I'll muddle thru, as long as there are people like you to help. Thanks.

 

 

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7- Thorium

Re: Printer spits out blank pages

Got it straightened out.

 

Have a nice Holiday.

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

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Highlighted
grhco
1 Copper

Re: Printer spits out blank pages

I am having the same problem with my Dell 926 printing blank pages.  In my case, some graphics and web pages will print the images, but no text will print along with the images.  Word processing and spreadsheet programs print out blank pages.  If create directions on MapQuest, the maps and symbols print, but not the text that go along with it.  I tried the solution above, but the patch would not run; I received an error that "Setup.exe has stopped working."  I tried this several times.  I uninstalled and reinstalled the drivers twice.  I am running Windows Vista Home Premium.

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