She keeps making a new thread instead of responding to the thread she's asking for help. All she has to do is to click on the BLUE SUBJECT in the email and then click REPLY when she get to Dell Website.
Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks
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#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015