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fatdadof3

1 Message

7247

July 15th, 2003 03:00

SCANNING SOFTWARE PROBLEMS

I am having scanning problems with my A940. My printer works great, but when I go to scan I get a message that the "scan was not successful" in the Dell AIO A940 Messaging Center. I have tried all the steps they tell you to and then some, but no luck. I have reloaded the drivers, replugged the power adapter, plugged and unplugged the USB cable and restarted the system. No luck! Please help!

John Redcorn

410 Posts

July 15th, 2003 10:00

assuming you unlocked the scanning mechanism after receiving the unit........when you watch it scan, does it do anything at all?

guy123d

1 Message

November 11th, 2003 20:00

I am having the exact same problem. The printer will photo copy fine from the printer but it doesn't respond to the all in one software

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