ICS_Jared
1 Copper

Scan to Email - Dell 1355cn

I'm having trouble setting up the Scan to Email on my new Dell 1355cn.

When I select Scan to Email, it allows me to choose an entry that I've programmed into the Printer's address book, but when I press the "Scan" button nothing happens.

Scanning to USB and to an application in MS Windows through a USB cable seem to work just fine.

This is a must-have feature for us.  The documentation has next to no information on configuring it.

Does anyone have any insight or advice for me on how I can get this working.

Thanks.

Jared

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2 Replies
Obiwanfong
1 Copper

Re: Scan to Email - Dell 1355cn

Try entering the e-mail addresses manually instead of going through the address book.  I had the same problem and that was the only thing that worked at first.  After that first successful send, it seems to work fine now with the same address book entries as before.  Weird...

Now if I could get the  scan-to-pc feature to work...

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epipnone
1 Copper

Re: Scan to Email - Dell 1355cn

i just purchased the 1355cn and trying to get it set up to scan to outlook is Ridiculously complicated, and dell support offered no help, my previous brother all in one could do it very simply. i would not by another dell printer again. the dell is absoluty not user friendly in any way.

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