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Toner smudging from a Dell 1720

Replaced toner & drum cartridge and ink wipes completely off of printed page, what's going on? What do I need to fix?
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RE: Toner smudging from a Dell 1720

Hello Breezy76,

Thank you for posting to the forum. Based on the information you provided it appears that the fuser on your printer has gone bad. The fuser is the heating element that melts/binds the toner to the paper just before it exits the printer. Based on the age of the unit and difficulty in replacing said fuser I would recommend replacing the unit instead of trying to repair it.


Joseph E


DELL-Joseph E
Social Media and Community Professional

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