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griverajr
Bronze

V515 under Windows 8 not working

I'm unable to print to my Dell V515w printer after Windows 8 upgrade. Has anyone succeeded in getting this to work?

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20 Replies

Re: V515 under Windows 8 not working

Hi griverajr,

To understand the issue further, please let me know after upgrading the operating system to windows 8 have you installed the printer V515W drivers in the computer?
What is the connection type that you are using to connect the printer and the computer (wired/wireless)?

Please reply for further help.

Thanks & Regards,
Nikhil D
#iworkfordell

To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell Support videos click Here

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Moderator
Moderator

Re: V515 under Windows 8 not working

griverajr,

 

Wen you upgraded to Windows 8, if this was a Dell computer, did you install the drivers in the correct order? How to Download and Install Drivers in the Correct Order

 

Looking at the Microsoft Windows 8 Compatibility with Dell Printers I see that your printer is compatible. Did you try the Vista drivers in the Vista SP2  Compatibility mode?

 

If you need further assistance, DELL-Nikhil De can assist you.

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

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#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

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griverajr
Bronze

Re: V515 under Windows 8 not working

I attempted to reload the Windows 7 driver for the V515W printer but Windows 8 would not allow it. It basically stated that the driver would not work with the OS. Dell is working on Windows 8 drivers and according to them they should be available soon.

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Madgolfer3
Copper

Re: V515 under Windows 8 not working

I am having the same problem.  I am very disappointed that Dell has not provided the necessary drivers by now.  They have known that Windows 8 for quite some time.

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Re: V515 under Windows 8 not working

Hi griverajr/ Madgolfer3,

You can try installing the windows 7 64 bit drivers for the printer to work with windows 8 operating system, do not use Driver cd for the printer, please use this link: http://www.dell.com/support/drivers/us/en/555/DriverDetails/Product/dell-v515w?driverId=M0H6C&osCode...

1)      Click the above link, select drivers and downloads from the option and the page looks as follows:

2)      From the select Download file.

3)      Once the download is completed, run the driver file.

4)      Follow the on-screen instructions to complete the installation.

5)     Restart the computer.

Now check the functionality of the printer.

Note: Only basic functionality of the printer will work as the driver is not completely compatible with Windows 8.

And yes if the above steps are not working then please wait until the V515W driver for windows 8 is launched.

Please reply for any help.

Thanks & Regards,
Nikhil D
#iworkfordell

To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell Support videos click Here

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griverajr
Bronze

Re: V515 under Windows 8 not working

Nikhil,

As I stated earlier you can't install the Windows 7 64 bit drivers. After files are extracted I get the message:

INSTALLATION ERROR

Your operating system cannot support the Dell V510 Series printer. Installation cannot continue.

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MeIAmDerek
Copper

Re: V515 under Windows 8 not working

I'm having the same problem. Apparently Dell doesn't understand that instead of telling us to use incompatible drivers, they should have already released updated drivers for Windows 8. I can't imagine that process being so difficult that we are still unable to use our printers 3 weeks after Windows 8 was officially released. Shouldn't someone have been working on this months ago?

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Moderator
Moderator

Re: V515 under Windows 8 not working

Dell will be releasing Windows 8 drivers for this printer, release date unknown.

 

Please check back.

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

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jimwilson81
Copper

Re: V515 under Windows 8 not working

I am having the same problem. I did load the Windows 7 drivers. I can fax, but printing functionality is limited. I can't wait for them to upgrade the Windows 8 drivers. They should have been in Windows 8 when I got it. 

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