Unfortunatly I have the following message "117-363 System Restart Printer Contact Support if Message Returns".
And the message returns!
According to the french support the problem come from the Fax, but I don not used Faw line and I never used it. According the forum, I have read that it comes from after a firmware upgrade failure. I have not made any upgrad.
Do you know how to reset the printer ?
Thanks for your support.
Thank you for posting to the forum. The core root of the issue is most likely the on board NVRAM failing. You can try a factory using the steps below, if issues persist I would recommend replacing the printer.
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