I have given up on trying to use Dell equipment. I will not buy another Dell. I have ordered an HP printer as HP at least has user support. I have owned several Dell machines, but looking at all the problems with the AIO 966 and the assistance provided by Dell has completely soured me on Dell. My XPS 410 will be the last Dell in my home.
My printer dies after each page prints or about halfway through a page. I get a message to unplug the power cord and the USB connection and restart. A 10 page document took 72 minutes to print.