1 Copper

cannot find the modem device in vostro 1014

when install my chipset driver 2nd part.....then its installation failed....in which massage is coming modem device not find....so please tell me the location of the modem device

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6 Indium

Re: cannot find the modem device in vostro 1014



Install the Dell System Software <ADMIN NOTE: Broken link has been removed from this post by Dell> and Intel GM45 Express Chipset Family and Ricoh CardReader R5U230


Then install the Realtek RTL8111DL Ethernet Controller, QMI QMI305, Wireless LAN 802.11 b/g/n and the Intel(R) WiFi Link 5000 Series WLAN Half-Mini Card


You should be able to connect to the Internet. These drivers are for Vista 32-bit, since you did not mention the operating system. If you have a different operating system, then go to Drivers & Downloads enter your service tag number and download and install the same drivers in the order listed above. You should be able to get on the internet.




What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

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