Highlighted
dtb2010
Copper

dell 725 colour printer driver is not compatible on windows seven

hi, i recently upgraded my laptop to windows seven and my dell colour 725 printer doesn't work on it any more. I reinstalled thee the printer driver software, but when i try to open setup it says the driver is not compatible with the operating system. I would appreciate if a new, updated driver were to be made available.  Thanks

0 Kudos
18 Replies
Shogun33
Silver

Re: dell 725 colour printer driver is not compatible on windows seven

Here's the Dell 32 bit Win7 driver http://support.dell.com/support/downloads/driverslist.aspx?os=W732&catid=-1&dateid=-1&impid=-1&osl=E...=

And the Dell 64bit Win7 driver

Shogu33

0 Kudos
Moderator
Moderator

Re: dell 725 colour printer driver is not compatible on windows seven

dtb2010,

 

I have no confirmed members that got this printer to work with Windows 7.

 

Try following the instructions located at...

 

725 Color Inkjet Printer owners thread

 

Then let me know what happens. With Windows 7, you can try installing the Vista drivers in the compatibility mode. Instructions at the owners thread.

 

 

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

0 Kudos

Re: dell 725 colour printer driver is not compatible on windows seven

! First ensure you've downloaded the windows XP 64 bit driver from here http://support.dell.com/support/downloads/driverslist.aspx?os=WXPX&catid=-1&dateid=-1&impid=-1&osl=E...

2 Click windows symbol @ bottom left on desktop, select DEVICES AND PRINTERS, and check you haven't already installed the (ERRONEOUS) Microsoft Driver accidentally while plugging in the printer.

If you DID, the Printer's picture will have a ! on it and say it needs troubleshooting. If so, don't bother troubleshooting, just RIGHT  click on PRINTER properties, then ADVANCED, then UNINSTALL DRIVER/Printer...

Unplug the printer.

Run the driver's .exe file again if required. Follow any instructions given.

Restart the computer. Plug the printer in again and wait for windows to load the new (64 bit) Driver, and do a test print. This works fine on my WIN 7 64 bit system, though when the installation software asks you to plug it in 1/2 way through Windows may be re-installing a previous 32 bit version which of course WON'T work...

John, Harrogate.

0 Kudos
dredree
Bronze

Re: dell 725 colour printer driver is not compatible on windows seven

Hi,

This solution doesn't work too... Smiley Sad

0 Kudos
Moderator
Moderator

Re: dell 725 colour printer driver is not compatible on windows seven

dredree,

First run Delete Print Jobs to remove any stuck print job in the queue.

Disconnect the printer.

Download and run the patch(printer cleanup utility) until it prompts you to restart your computer.

Restart your computer. Make sure the printer is removed.
Manual Printer Driver Removal

Download the XP 32-bit drivers for Windows 7 32-bit or the XP 64-bit drivers for Windows 7 64-bit. Install the XP drivers in the XP
Compatibility mode You'll get a message, the printer is not connected. Connect the printer at this time(powered on).

Links to the patch/drivers can be found at...

Dell 725 Color Inkjet Printer owners (W7)

Remember virus programs and firewalls will block communications.

Rick

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

0 Kudos
dredree
Bronze

Re: dell 725 colour printer driver is not compatible on windows seven

Unfortunately it didn't work... but I'm not sure which compatibility mode I should use ?

0 Kudos
Moderator
Moderator

Re: dell 725 colour printer driver is not compatible on windows seven

dredree,

 

Run the procedure and use the XP compatibility mode.

 

 

Ricki

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

0 Kudos
dredree
Bronze

Re: dell 725 colour printer driver is not compatible on windows seven

Hi Rick,

Thanks for your answer. Today I've tried all the compatibility modes but none of them worked :/

0 Kudos
Moderator
Moderator

Re: dell 725 colour printer driver is not compatible on windows seven

dredree,

 

Try running Finding System Information REMOVE YOUR PRODUCT ID and post the rest of the information back here.

 

Also include the virus program and firewall you're using.

 

 

Rick

 

 

 

 

 

#DellRockstar

What is a Dell Service Tag and how do I locate it? 

Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

Welcome to Dell Community!

#DellWorld 2012

#DellWorld 2015

#DellEMCWorld 2016

#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

0 Kudos