The printers are manufactured by Lexmark for Dell To Dell specifications. They use the Dell driver available on the cd included with the Dell printer or download from the Dell web site. Lexmark drivers or ink carts will not work in the Dell printer.
I am having the same problem with this 924 printer. Dell instructions were to go to above link you mentioned and download driver. I have Windows XP. I get so far as the icon downloaded to my desktop, then can't access the extracting box. Just get a message : _G11AWeb3232924EN (the download) is not a valid win32 application. Thus far, tech has not been a help in resolving this, so I know what the answer is. Can understand where you're coming from!
did you ever get the win xp driver from dell to work? I am finding the same problem. Can't find the driver for photo 924 printer. I donwload the one from Dell and it does not execute (noted the downloaded .exe is 29m when the site says it is 36m in size).
scs03, I finally got my printer working. I could never download the driver. My new Dell pc, less than one year old never worked correctly, the hard drive was no good, (which was not the problemwith the printer.) I took my pc in to pc repair service and at the same time took the printer in. They were able to get the driver and now the printer works great.